Our terms of payment
Payment of the stay is due before or upon arrival and any invoice of the stay must be agreed in advance.
We accept the following payment cards:
- MasterCard / Eurocard
The APARTMENTS company is authorized as a hotel and is therefore entitled to request full credit card details so that the agreed amount is registered as a deposit or payment for the stay.
For all orders that are not guaranteed by a company with a valid corporate contract with us, we reserve the right to require deposit at check-in.
The deposit can vary in terms of length of stay and type of apartment. Please contact us by mail or phone for more information. Refund of deposit is made through our bank. Depending on which bank is used, it may take a few days to get the deposit back on account. A deposit must be able to cover up for non-payment or damage to the apartment.
Our cancellation policy
Our cancellation policy will be sent to you when you make your booking. These are dependent on the length of your reservation. Check your reservation to view the updated cancellation policy.
Bookings that are not guaranteed by presentation of a credit card will be cancelled automatically at 16:00 on the date of your arrival. If you know you’ll be arriving after 16:00, you have to guarantee your booking with a credit card.
Please contact us on (+47) 4014 1111
or firstname.lastname@example.org to confirm your arrival.