Arrival and departure
Your apartment will normally be available from 15:00 on the day of your arrival. Earlier arrival can be arranged for a small additional cost - please get in touch with us for information. If you plan to arrive after our opening hours, please contact us during office hours to agree on handover of the keys.
NOTE: Our guests are required to present valid ID and the payment card used to make the booking.
On your departure date, the apartment must be vacated by 12:00 and the keys left in the designated location.
On your departure date:
- pots and pans must be washed up
- other washing-up is placed in the dishwasher
- refuse is put out in the designated area
Cleaning and tidying
All our apartments are self-catering. That means that as our guest, you are responsible for dealing with this and for ensuring that your apartment is clean and tidy when you leave.
Equipment such as a vacuum cleaner, mop and cleaning cloths are provided so that you can keep the apartment clean. You can also purchase cleaning services from us on a weekly or fortnightly basis, if you prefer.
Our prices are based on a tidy apartment, with general daily cleaning being carried out. A fee for extended cleaning is charged for stays in excess of 6 months.