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FAQ

FAQ

Here you find our most frequently asked questions, and maybe what you’re looking for? If not, please do not hesitate to contact us :-)

FAQ

Here you find our most frequently asked questions, and maybe what you’re looking for? If not, please do not hesitate to contact us :-)
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Ask us!

Do you have any questions? Please contact us, or take a look at our FAQ (Frequently Asked Questions). We’d love to hear from you, so please feel free to share your questions, comments and suggestions with us on our Facebook page. or contact us by phone, or e-mail. 

Booking

You are welcome to stop by our reception at Parkveien 21 for a chat about how we can help you, or check availability by contacting us directl. Then we can take a closer look at apartments to suit your needs in terms of location, type of apartment, length of stay, etc.

Age limit

You must be aged 23 or over to book and stay at our apartments without parents or guardians. Our receptionists will check your ID and may refuse access to guests who do not meet the age requirements.
 
In such cases, no refunds will be available on apartments that have been paid for in advance. Please contact us at info@theaptco.no if you have any questions regarding our minimum age. Families with children are very welcome to stay at our apartments, and we offer lots of smart options and apartment types.

Capacity

There may be various reasons as to why you can’t find a vacant apartment for the exact dates you want. If you’re experiencing this problem, we’ll try to help you out.

Please contact us by:

The APARTMENTS company

Tel: (+47) 4014 1111

E-mail: info@theaptco.no

Adress: Parkveien 21 - NO 0352 Oslo

Org.nr: 913 532 244

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Office hours*

09:00 - 21:00 (Mon to Fri)
14:00 - 21:00 (Sat and Sun)

 

*our office hours can be deviating during holidays

Check in

15:00 – 21:00 (7 days a week).

*until 23:00 by appointment. In need of check-in outside normal hours, please contact us during our office hours to book an appointment.

We have mobile reception, which means that we'll meet you and hand over the keys.

NOTE: Please call us no later than 1 hour before your arrival, to arrange time for check-in.